Eldorado Casino

Casino Eldorado started providing gambling services on August 27 2017. The operator offered a lot of bonuses and payment methods to its customers. Among other things, it offered several cryptocurrencies in the sections of deposit and withdrawal methods. That is why in some El dorado casino reviews it is also called a crypto gambling platform. Besides cryptocurrencies, the operator was providing other currencies as well. As for the license that provided security for the players, it was issued by the Curacao government. Curacao is among the most prestigious licenses.

Main facts and information about Eldorado

As you may have noticed in our introduction, we used the past tense. The reason for this is that the operator no longer provides gambling services. Eldorado casino online ended its participation in the gambling scene on December 1. 2019. It has not been officially confirmed why this operator was shut down. But we have come across some indications that could explain the closure of this platform. We will discuss them later.

The former owner of the operator was Direx N.V., and gambling was regulated by the Curacao license. This site had over 1500 games, many Eldorado casino bonus offers, and payment methods. Also, the platform supported several languages like English, Portuguese and Spanish. There were a lot of different currencies on offer as well. In addition to gambling via PC, they also provided access to the site via mobile devices. But players were not able to perform the Eldorado casino download process to install the application. The only available way of mobile gambling was through the platform’s official site.

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Is Eldorado casino legal and reliable?

There are several indications from which we can conclude that this was a safe operator. First, it was licensed by the Curacao government. The Curacao license, as you may already know, is one of the most prestigious in the gambling world. Prior to issuing the license, the regulatory body conducts all necessary checks on the platform to determine that it is not a fraud.

Another proof that the operator was safe was a certificate issued by iTech Labs. iTech implements all security measures to determine that it is a trusted gambling site.

However, we did a little more research on the security of the site and came up with a possible reason for closing it. What we found out is that the Eldorado casino online has certain problems that the players have complained about. Apparently, this operator deducted the entire balance from user accounts if they were not active for a period of 3 to 6 months. Such outbursts should not happen on sites licensed by prestigious regulatory bodies like Curacao. So, on the question – Is the Eldorado casino legit, we don’t have a 100 percent reliable answer.

Eldorado online casino games

El Dorado offered over 1,500 casino games. Casino software came from a variety of providers, including well-known names. Well-known developers are usually the most reliable ones and provide games with a high level of quality and fairness. They focused mostly on slots even though it wasn’t the only game they offered. Popular Eldorado casino slots were Aztec Magic, Gonza’s Quest, Super Sevens, Admiral Nelson, Guns ‘N’ Roses, and others. The players had the opportunity to try their hand at table and jackpot games as well. Of the table games, they offered roulette, baccarat, blackjack, and various card games including Eldorado casino poker.

• 40 Super Hot

• Asian Beauty

• Avalon

• Avalon II

• Bar Bar Black Sheep

• Battlestar Galactica

• Big Bad Wolf

• Big Bang

• Book of Dead

• Book Of Ra

Some of the Eldorado casino games software developers were:

• EGT
• Ezugi
• Microgaming
• Yggdrasil Gaming
• ELK Studios
• Williams Interactive
• Quickspin

Players had the opportunity to sort games according to the desired provider. We must emphasize that the operator had an offer of casino games with real dealers too. Users were able to enjoy live table games with real dealers and a great atmosphere. Eldorado live casino games came from the Ezugi software provider which is considered the most prestigious in the gambling industry. However, players didn’t have the chance to get Eldorado casino free chip promotions. But the operator offered other bonuses that we presented below.

Popular providers

• Amatic

• Aristocrat

• Belatra

• EGT

• Evolution Gaming

• IGT

• Microgaming

• Netent

• Novomatic

• Playtech

• Pragmatic Play

• Rival Gaming

Eldorado casino bonuses and promotions

We concluded from our research that the Eldorado casino online bonuses were at a satisfactory level. Promotions could be activated by both new and registered players. Each newly registered user could claim a 100% welcome bonus up to $1200 after deposits. No Eldorado casino promo codes were required to accept the welcome bonus. In addition to the bonus money in the welcome promotion package, there were also 100 Eldorado casino free spins. To activate the welcome bonus, each new player had to make four deposits. The minimum deposit was $20.

Already registered players had the opportunity to try out in some other promotions. This operator also offered a Reload bonus of up to $300 or 0.5 BTC + 50 free spins. Through Reload promotions every Wednesday the player who made the $20 deposit could get 20% extra funds which is incredibly generous by the operator. Also, the operator organized a Marathon Weekend where users could take a 20% deposit bonus, as well as 50 free spins. And finally, there was a 10% cashback promotion on their site. So, in addition to being able to get bonus funds, players could also recoup what they lost.

We must note that the operator did not offer Eldorado casino no deposit bonuses. So, players were not able to activate any promotion for just registration and entering the El dorado casino bonus code. Also, the VIP club for loyal players was not developed. Loyal users did not have any additional benefits.

Deposit and withdrawal methods

What made this operator stand out from the others were the payment systems. The online casino El dorado had a really wide section of the payment systems. Players could use e-wallets, bank transfers, and more to top up their accounts. Also, besides various payment options, the players were able to make transactions with several available currencies. All available currencies of this operator were:

• US Dollars
• Euro
• Bitcoin
• Litecoin
• Bitcoin Cash
• Ethereum
• Dogecoin

• Bank transfer

• Maestro

• Visa

• MasterCard

• Neteller

• Paysafecard

• Skrill

• Neosurf

• QIWI

• Trustly

• Zimpler

• Yandex

• Bitcoin

• Litecoin

• Bitcoin Cash

• Ethereum

• Dogecoin

How the players could top up their accounts?

Eldorado casino had a really fantastic offer of available payment options that could be used for deposits. But before the first deposit, each player had to register. The information obtained during the creation of the account was used by the users for the Eldorado casino login. In addition to logging in via PC, players could also perform the Eldorado casino mobile login process using Android, iPhone, and iPad.

Mobile registration could be completed only through the official site because the application was not available for use. The minimum deposit limits were $10, and the operator did not charge fees on deposit transactions.

Available deposit options were:

• Direct bank transfer
• Maestro, Visa, Visa Credit, MasterCard credit
• Sofort Banking
• Netteler
• Paysafecard
• Skrill-Moneybookers
• Neosurf
• QIWI
• Trusty
• Zimpler
• Diners Club Credit
• Yandex/Yoo Money

In addition to the above deposit options, the platform has supported payments using several different cryptocurrencies as well:

• Bitcoin
• Bitcoin Cash
• Ethereum
• Litecoin
• Dogecoin

Available payout methods and features (time, fees, and limits)

Compared to other operators, Eldorado online casino also offered a lot of withdrawal systems. The minimum withdrawal was $20. The maximum payout on a daily basis was limited to $4,000. On a monthly basis, a player could withdraw a maximum of $15,000.

Available cash out options on the platform were:

• Bank transfer
• Bitcoin
• Ethereum
• Litecoin
• Dogecoin
• MasterCard
• Visa
• QIWI

But the withdrawals were not so quick. Eldorado casino payout transactions included additional costs as well. Transaction costs varied. For example, cryptocurrencies usually include 5% fees from payouts. Also, the payout time differed depending on the chosen payment method. Payouts could take between 1 and 8 business days. Withdrawal request processing time was:

• 1-3 business days – E-Wallet
• Up to 24 hours – Crypto Wallet
• 5-8 business days – Credit cards

Mobile site version and app for Android and iPhone

All players had access to the El dorado casino instant play section via mobile devices. So, the official site of the platform was adapted for gambling via smartphones. The devices that could access the site were Android, iPhone, and iPod. As for the Eldorado casino mobile app, it was never developed. Players did not have the opportunity to download Eldorado casino software. However, it seems that they did not even need this function because the page worked well on smartphones.

Still, the Eldorado casino APK could have further improved the gambling experience. If the operator ever returns to the online gambling scene, we hope that they will develop the Eldorado casino app.

Eldorado customer service

Eldorado casino online had several forms of customer support, but did they really work? The first option available to help players was live chat. Usually, most users choose live chat because it provides the fastest answers and resolves doubts in the shortest possible time. The operator’s official website states that live chat is available 24/7. But it happens that players tried to contact the operator via the live chat option and did not receive any response. So, we can conclude that live chat was just another way of attracting players without any function.

Another form of support was email. As for e-mail support, we did not find any objections during our research on the operator. Finally, we would like to mention that Eldorado casino also had a FAQ section. Those who could not contact customer support, could resolve their concerns by reading the answers in this section. The FAQ section contained a few answers to the most common questions such as payments, accounts, and others.

Frequently Asked Questions